PRIVACY POLICY

Last Updated: 2026-03-10

1. INTRODUCTION

This Privacy Policy describes how INTEGRATED WORKSHOP CONTROL AND FINANCIAL SYSTEMS (PTY) LTD trading as Toothless Web and App ("Company", "we", "our", "us") collects, uses, stores, and protects personal information.

Company Details:

INTEGRATED WORKSHOP CONTROL AND FINANCIAL SYSTEMS (PTY) LTD
Registration Number: 2026/030118/07

Trading As: Toothless Web and App

Physical Address:
48 Seekoie Street
Pyramid
Pretoria
Gauteng
0120
South Africa

Email: legal@toothlesswebapp.co.za

This Privacy Policy complies with the Protection of Personal Information Act (POPIA) of South Africa and applicable international privacy standards.

By using our services, you consent to the practices described in this policy.

2. INFORMATION WE COLLECT

We may collect the following information:

Personal Information

Full name

Company name

Email address

Phone number

Billing address

Account credentials

Technical Information

IP address

Browser type

Device information

Operating system

Log files

Usage data

Payment Information

Payment processing is handled by third-party payment providers. We do not store full payment card details.

Domain Registration Data

Domain registrations may require additional information such as:

Registrant contact details

Administrative contact details

Technical contact details

This information may be submitted to domain registries and ICANN-regulated systems.

3. HOW WE USE YOUR INFORMATION

We use personal information for the following purposes:

Providing and maintaining services

Processing payments and invoices

Managing customer accounts

Customer support and technical assistance

Improving service quality

Preventing fraud and abuse

Legal compliance

4. DATA SHARING

We may share information with trusted third parties including:

Domain registrars

Cloud infrastructure providers

Payment processors

Email delivery providers

Legal authorities when required by law

All third-party providers are required to maintain appropriate data protection standards.

5. DATA STORAGE AND SECURITY

We implement reasonable technical and organizational measures to protect personal data including:

Secure hosting environments

Access control systems

Encryption where applicable

Monitoring for security threats

However, no system can guarantee absolute security.

6. DATA RETENTION

Personal information is retained only as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

Enforce agreements

Inactive accounts may have data removed after a reasonable period.

7. YOUR RIGHTS

Under applicable law, you may have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of personal data

Withdraw consent where applicable

Requests may be submitted to:

legal@toothlesswebapp.co.za

8. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

Improve website performance

Analyze traffic

Remember user preferences

Users may disable cookies through browser settings, although certain features may be affected.

9. INTERNATIONAL DATA TRANSFERS

Where necessary, personal data may be transferred to servers located outside South Africa.

We ensure reasonable safeguards are in place for such transfers.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Updated versions will be posted on our website with the updated effective date.

11. CONTACT

For privacy-related inquiries contact:

legal@toothlesswebapp.co.za