TERMS OF SERVICE

Last Updated: 2026-03-10

1. INTRODUCTION

These Terms of Service ("Terms", "Agreement") govern the use of services provided by:

INTEGRATED WORKSHOP CONTROL AND FINANCIAL SYSTEMS (PTY) LTD
Trading as Toothless Web and App

Registration Number: 2026/030118/07

Physical Address:
48 Seekoie Street
Pyramid
Pretoria
Gauteng
0120
South Africa

Email: legal@toothlesswebapp.co.za

By accessing or using any services provided by Toothless Web and App ("Company", "we", "our", or "us"), you ("Client", "User", or "Customer") agree to comply with and be bound by these Terms.

If you do not agree with these Terms, you must not use our services.

2. SERVICES PROVIDED

Toothless Web and App provides a range of digital technology services including but not limited to:

2.1 Software as a Service (SaaS)

Provision of hosted software platforms and systems accessible through web-based or application interfaces.

2.2 Software Development

Custom software development including:

Full Stack Development

Web Applications

Mobile Applications (iOS, Android)

Desktop Applications (Windows)

API Development

System Integrations

2.3 Hosting Services

Hosting services may include:

Web Hosting

Email Hosting

Domain Hosting

Application Hosting

Cloud Infrastructure Services

Managed Server Services

2.4 Domain Services

Domain services include:

Domain registration

Domain sales

Domain transfers

DNS management

2.5 Web and Digital Services

Additional services may include:

Website design and development

Web application deployment

System maintenance

Technical consulting

Integration services

All services are subject to availability and may be modified or discontinued at our discretion.

3. ELIGIBILITY

By using our services you confirm that:

You are at least 18 years old, or

You represent a legally registered business entity, and

You have the legal authority to enter into this agreement.

4. ACCOUNT REGISTRATION

Some services require account creation.

You agree to:

Provide accurate and complete information

Maintain the confidentiality of login credentials

Notify us immediately of unauthorized access

You are responsible for all activity occurring under your account.

5. PAYMENT TERMS
5.1 Fees

All services are provided on a paid basis unless explicitly stated otherwise.

Fees may include:

Subscription fees

Hosting fees

Development project fees

Domain registration costs

Maintenance or support fees

5.2 Billing

Billing may occur:

Monthly

Annually

Per project

Per milestone

Invoices must be paid within the period specified on the invoice.

5.3 Late Payments

Failure to pay may result in:

Service suspension

Account restriction

Data access limitation

Service termination

5.4 Non-Refundable Services

Unless otherwise required by law, the following are non-refundable:

Domain registrations

Development work already completed

Setup or configuration services

Custom software builds

6. CLIENT RESPONSIBILITIES

Clients agree to:

Use services legally and responsibly

Maintain backups of their own data

Ensure the legality of hosted content

Not engage in malicious or harmful activity

Clients are solely responsible for:

Their website content

Data stored on hosted services

Compliance with applicable laws

7. ACCEPTABLE USE POLICY

Users may NOT use services for:

Illegal activities

Distribution of malware

Phishing or fraud

Unauthorized system access

Hosting copyrighted content without authorization

Sending spam or unsolicited email

Hosting harmful or abusive material

Violation may result in immediate suspension or termination.

8. DATA AND PRIVACY

We process user data in accordance with applicable privacy laws including:

POPIA (Protection of Personal Information Act – South Africa) where applicable

Relevant international data protection regulations

Users are responsible for ensuring they have the legal right to process any data stored using our services.

9. INTELLECTUAL PROPERTY
9.1 Company Intellectual Property

All proprietary technology, software frameworks, systems, and internal tools remain the exclusive property of Toothless Web and App.

9.2 Client Ownership

Clients retain ownership of:

Their content

Their branding

Data uploaded to services

9.3 Development Work

Unless otherwise agreed in writing:

Custom developed systems may include proprietary frameworks

Licensing terms may apply

Source code ownership must be defined in the project agreement

10. SERVICE AVAILABILITY

We strive to provide reliable services but do not guarantee uninterrupted availability.

Downtime may occur due to:

Maintenance

Infrastructure failure

Internet outages

Third-party service disruptions

We are not liable for damages resulting from downtime.

11. DATA LOSS

While reasonable safeguards are implemented, we do not guarantee against data loss.

Clients are responsible for maintaining their own backups unless backup services are explicitly included in their plan.

12. THIRD-PARTY SERVICES

Our services may rely on third-party providers including:

Domain registrars

Cloud infrastructure providers

Email delivery platforms

Payment processors

We are not responsible for disruptions caused by third-party services.

13. SERVICE MODIFICATIONS

We reserve the right to:

Modify services

Update pricing

Change service offerings

Discontinue certain services

Reasonable notice will be provided where possible.

14. TERMINATION

We may suspend or terminate services if:

These Terms are violated

Payments are overdue

Illegal activity is detected

Security risks arise

Clients may terminate services according to their service agreement or subscription terms.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Toothless Web and App shall not be liable for:

Indirect damages

Loss of profits

Data loss

Business interruption

Third-party claims

Total liability shall not exceed the total amount paid by the client for services in the preceding 12 months.

16. INDEMNIFICATION

Clients agree to indemnify and hold harmless Toothless Web and App from any claims, damages, or liabilities arising from:

Use of services

Hosted content

Violations of applicable laws

Intellectual property infringement

17. FORCE MAJEURE

We shall not be liable for delays or failure to perform resulting from events beyond reasonable control including:

Natural disasters

War

Government restrictions

Power failures

Internet outages

Cyberattacks

18. GOVERNING LAW

This Agreement shall be governed by and interpreted in accordance with the laws of:

The Republic of South Africa

Any disputes shall fall under the jurisdiction of the South African courts.

19. CHANGES TO TERMS

We reserve the right to update these Terms at any time.

Updated versions will be published on our website with the updated effective date.

Continued use of services constitutes acceptance of revised Terms.

20. CONTACT INFORMATION

For legal inquiries or questions regarding these Terms:

Toothless Web and App

INTEGRATED WORKSHOP CONTROL AND FINANCIAL SYSTEMS (PTY) LTD

Physical Address
48 Seekoie Street
Pyramid
Pretoria
Gauteng
0120
South Africa

Email:
legal@toothlesswebapp.co.za